The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Pool Area
“The pool area was beautifully maintained, providing a tranquil environment to unwind and soak up the sun.” view full review
Impeccable Cleanliness
“I was impressed by how spotless and well-kept my room was, making me feel right at home during my stay.” view full review
Delicious Breakfast
“The breakfast spread was delightful, with fresh fruit and tasty options that gave me an excellent start to each day.” view full review
Great Fitness Area
“The fitness center had a wide variety of modern equipment, making it easy to keep up with my workout routine while traveling.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Fire extinguishers
Key card access
Sports & Fitness
Billiard tables
Services
Room service
Laundry
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Playpen
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa lounge
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Patio
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Av. Engenheiro Roberto Freire, 5248,
Natal,
Brazil,
3180,
Rio Grande do Norte
Map view
Av. Engenheiro Roberto Freire, 5248,
Natal,
Brazil,
3180,
Rio Grande do Norte
City landmarks
Praia de Ponta Negra s/n - Ponta Negra
Morro do Careca
1.3
km
Event hall
Natal Convention Center
2.3
km
Beach
Ponta Negra
1.4
km
Shopping Area
Vilarte Shopping do Artesanato
1.2
km
Mall
Praia Shopping
940 m
The Maracajau Beach
730 m
Beach
Praia de Ponta Negra
880 m
R. João Rodrigues de Oliveira
Jangada Show
1.3
km
Avenida Enseada de Maracajaú s/n Praia de
Ma-noa Park
1.5
km
Beach
Mangai Ponta Negra
1.9
km
Mall
Moviecom
2.1
km
Rodovia RN-063 Km 11
Barreira do Inferno Launch Center
5.1
km
Museum
Museum of Morphological Sciences
6.0
km
Avenida Senador Salgado Filho 1559 Instituto Federal de Educação Ciência e Tecnologia
Museu de Minerios do Rio Grande do Norte
6.8
km
Avenida Prefeito Omar O`Grady s/n Candelaria
Memorial Natal
6.8
km
Museum
Memorial Aluizio Alves
6.9
km
Nearby
Ponta Negra Beach
580 m
Shopping Area
Mercado de Ponta Negra
410 m
Night club
Wood's Natal
490 m
26 Estr. de Ponta Negra
Centro De Artesanato
450 m
Restaurants
Mango Restaurante
660 m
Avenida Erivan Franca 901 Near Ponta Negra's Beach
Tranquilo Bar e Restaurante
670 m
Rua Erivan Franca 19
Lanche Bem
560 m
Avenida Praia de Pirangi SN Pnt Negra
Comeway
280 m
R. Tivoli 10
Astral Sucos
1.1
km
Avenida Erivan Franca 102
Canecas Hamburgueria Artesanal
1.0
km
Avenida Erivan Franca n. 13
Canudos Artesanais Natal
980 m
Rua Erivan Franca
Passa e Fica Cantinho Do Petisco
950 m
Avenida Erivan Franca 32 Pnt Negra
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
pool
amenities
dirty
cramped
6.6/10
Nice
Rooms
5.9
Location
6.8
Service
6.8
Dining
6.5
Guest reviews
6.6/10
based on 10 reviews
4.5/5
based on 1397 reviews
8.9
8.9/10 based on 2035 reviews
#5 of 98 hotels in Natal based on Tripadvisor
John
United States,
May
2024
7.8/10
The hotel offers fantastic views of the swimming pools and beach from clean and nice rooms. However, lack of information about services and cramped space in 'suite' rooms can be disappointing. The elevator provides easy access to rooms.
Rooms
8.0
The rooms with views of the swimming pools and the beach are nice and clean.
Service
7.0
The service was efficient, with clean towels always available.
Location
9.0
The hotel has two large pools, one hot and one cold, for a relaxing stay near the beach.
Dining
7.0
The dining options were fair, providing a decent variety for the price.
Facilities
8.0
The facilities are satisfactory, with well-maintained pools and beach access.
Elizabeth
United States,
May
2024
5.0/10
I arrived at the hotel excited for my stay but was quickly disappointed by the lack of information provided in the room. The room itself was not up to standard, being dirty and with an unpleasant smell. Additionally, the balcony had a disappointing view of a wall, and the space was quite cramped for comfort.
Rooms
5.0
The room lacked essential information and was in poor condition with a bad smell and cleanliness issues. The balcony faced an unappealing wall and the room was cramped, especially for larger individuals.
Service
5.0
The staff was helpful but seemed constantly busy, making it challenging to get assistance promptly. Services like room service and laundry were available but seemed hard to access due to the staff's constant movement.
Location
5.0
Despite the hotel being in a neglected and rundown area, it had nice amenities like two large pools. However, the surroundings were not appealing, and the location did not provide a positive experience overall.
Dining
5.0
I didn't try the included dining, so I can't provide feedback on that.
Facilities
5.0
The hotel had decent facilities like pools, but the overall experience was negatively impacted by the poor room quality and location.
pool
dirty
Charles
United States,
February
2024
6.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit small and crowded, especially for a 'suite,' and unfortunately, my balcony overlooked another building. However, being above the restaurant meant easy access, and the elevator to the rooms was convenient.
Rooms
7.0
The rooms were a bit small and crowded with beds, especially for a 'suite,' but they were clean and adequate for a short stay.
Service
7.0
The service was decent with few staff members, but they were constantly on the move between different areas, ensuring we had clean towels and a generally pleasant experience.
Location
6.0
The location was nice with two large pools, although one hot and one cold. However, some areas seemed neglected and rundown, and the view from the rooms was not ideal.
Dining
5.0
The dining experience was mediocre, not quite living up to the hotel's pretensions. Although the food was decent, I expected more variety and higher quality for the price.
Facilities
6.0
The facilities were satisfactory, with the pools being the standout feature. However, other areas of the hotel felt neglected, detracting from the overall experience.
Claude
United States,
February
2024
7.2/10
The hotel's location is excellent, right on the beachfront with two large pools, although it could be noisy during events. The rooms are in need of repair and lack basic information, but they do offer balconies with hammocks. The service was friendly but a bit slow, typical in busy times, with various options like room service and laundry available. The dining experience was good, with diverse offerings but not all tried. The facilities are decent, with great pools but no information booklets or proper soundproofing.
Rooms
6.0
The rooms are old and in need of repair, lacking basic information books, but the balconies with hammocks add a nice touch.
Service
7.0
The service was friendly but somewhat slow, understandable in busy periods. They offer various services like room service and laundry.
Location
8.0
The hotel has an excellent location right on the beachfront with two large pools, but it can be noisy during events.
Dining
8.0
The dining experience was good with a variety of options; however, not all were sampled.
Facilities
7.0
The facilities are decent, with great pools, but the lack of proper room information and soundproofing is noticeable.
Kimberly
United States,
January
2024
6.6/10
The hotel is in a nice location close to the beach but needs some attention to maintenance. The rooms are small and lack soundproofing, making it challenging for a good rest. The service was mixed with some pleasant experiences but also some forgetfulness. The dining options were good, catering to various tastes. Despite the drawbacks, the facilities offer some positives for a decent stay.
Rooms
5.0
The rooms are small and crowded, especially for a 'suite'. Poor soundproofing affects rest quality.
Service
6.0
The service was a mixed bag, with some friendly encounters but occasional forgetfulness.
Location
7.0
The hotel is close to the beach, which is the main attraction in this area.
Dining
8.0
The dining experience was satisfying, offering a good variety to suit different appetites.
Facilities
7.0
The facilities provide the basic amenities needed for a comfortable stay.
Fred
United States,
November
2023
7.4/10
The hotel offers spacious and comfortable rooms, but lacks vital information for guests. The service is friendly and helpful, with free amenities provided. The dining experience varies in quality, depending on expectations.
Rooms
8.0
The rooms are clean and big but lacking essential information for guests.
Service
9.0
The service was friendly and constantly available for assistance, offering free amenities.
Location
7.0
The location has positive and negative aspects, including two large pools, but some neglected surroundings.
Dining
6.0
The dining experience can be hit or miss, with varying quality depending on expectations.
Facilities
7.0
The hotel boasts two large pools but lacks some necessary upkeep in surrounding areas.
Anna
United States,
October
2023
8.2/10
My stay at the hotel was fantastic, with clean and comfy rooms and super friendly staff. The location couldn't be better, right by the beach and close to restaurants. However, the room was a bit crowded with beds, and the hotel seemed a bit rundown. The dining options were decent, but not exceptional.
Rooms
7.0
The room was a bit small and crowded with beds.
Service
9.0
The staff was always friendly, attentive, and helpful.
Location
10.0
The location was perfect, right by the beach and close to restaurants.
Dining
7.0
The dining options were decent but not exceptional.
Facilities
8.0
The hotel facilities are quite good.
Mark
United States,
August
2023
5.0/10
The hotel advertises spacious suites but delivers small and crowded rooms with no towels and a view of a construction dump site. Lack of informational materials made it challenging to navigate services like breakfast times and room service. Staff were hit and miss with friendliness and attentiveness.
Rooms
5.0
The rooms were cramped and lacking essentials like towels, not matching the suite advertisement.
Service
5.0
Staff were a mixed bag in terms of friendliness and attentiveness, causing some confusion and delays.
Location
5.0
The location in Natal was a disappointment with a view of a construction dump site, detracting from the overall experience.
Dining
6.0
The morning offerings were good, but missing basics like orange juice, impacting the dining experience.
Facilities
5.0
Limited facilities and services, making it hard to enjoy a comfortable and convenient stay.
Adam
United States,
July
2023
6.4/10
I had a mixed experience at this hotel. The location is fantastic, with two large pools, but the rooms are old, poorly soundproofed, and quite small. The service was hit and miss, with some nice and accommodating staff, however, rushed and not always friendly. The dining options were good overall, but the timing could be improved. The facilities were decent, with clean amenities, but some areas showed their age.
Rooms
5.0
The rooms were very old and in need of repair, especially for a suite. The soundproofing was poor, making it hard to rest.
Service
6.0
The service was a mix of nice and accommodating staff, but also a bit rushed and not always friendly.
Location
8.0
The hotel is located very close to the beach, with balcony and hammocks, making it a nice spot for beach lovers.
Dining
7.0
The dining experience was good overall, with a variety of dishes, but it could have been better with extended hours over the weekend.
Facilities
7.0
The facilities were decent, with two large pools—one hot, one cold. However, some areas showed signs of wear and could use renovation.
Beach Proximity
Poor Soundproofing
Neil
United States,
July
2023
7.0/10
I had a mixed experience at this hotel. The room was clean and very comfortable, but there was a noticeable smell that lingered. The service was acceptable since I was on vacation and not in a rush. The location was what you come to the beach for, but the hotel seemed neglected and rundown. Dining was fine, with a good selection, but I missed having orange juice at breakfast.
Rooms
7.0
Despite the initial smell, the room was surprisingly clean and very comfortable.
Service
7.0
The service was acceptable and they provided some nice extras like room service and a welcome drink.
Location
8.0
The location was exactly what I was looking for, close to the beach and offering a good view.
Dining
7.0
The dining experience was fine with a good selection, but it was a shame they missed offering orange juice.
Facilities
6.0
The facilities were a bit old but functional, and the pools were large and well-maintained.